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Privacy Policy

Last updated: April 26, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use ZapCopy and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Handle LLC, 9300 Conroy Windermere Rd # 3306, Windermere, FL, 34786.
  • Country refers to: Florida, United States.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the ZapCopy mobile application and related websites operated by the Company.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • Usage Data

Purchase Data

When You make purchases through the Service (Subscriptions or Credit Packs), We collect:

  • Purchase history and transaction identifiers (processed by Apple)
  • Credit balance and usage information
  • Subscription status

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's type, operating system version, the features of our Service that You use, the time and date of Your usage, credit consumption and feature usage, and other diagnostic data.

When You access the Service through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, and other diagnostic data.

Images and Content You Process

Your Privacy is Our Priority: Images and videos you process through ZapCopy are uploaded temporarily for text extraction purposes only. We do not permanently store your images. Extracted text is stored to provide you with access to your results, and you can delete this data at any time through the app.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products or services You have purchased.
  • To contact You: To contact You by email regarding updates or informative communications related to the Service, including security updates.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For other purposes: We may use Your information for data analysis, identifying usage trends, and to evaluate and improve our Service.

Sharing Your Personal Data

We may share Your personal information in the following situations:

  • With Service Providers and subprocessors: We rely on third-party cloud, infrastructure, analytics, and artificial-intelligence service providers to operate, secure, and improve the Service. These providers may include, without limitation, cloud computing and storage providers (such as Amazon Web Services and Google Cloud), distribution and payment partners (such as Apple), and providers of machine-learning and artificial-intelligence services (which may include providers such as Google, OpenAI, Anthropic, and others). The specific providers We use, and the components of the Service for which We use them, may change from time to time as We develop and improve the Service. All such providers are bound by appropriate confidentiality, security, and data-processing obligations and process Your information solely to perform services on Our behalf.
  • For business transfers: We may share or transfer Your personal information in connection with any merger, sale of Company assets, or acquisition.
  • For legal reasons: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

We do NOT sell Your personal information. We never sell, rent, or trade Your personal data to third parties for marketing purposes.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

You can delete your processed content at any time through the app. When you delete content, it is permanently removed from our systems.

Security of Your Personal Data

The security of Your Personal Data is important to Us. We use industry-standard security measures to protect Your data, including encrypted data transmission and secure storage. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Your Privacy Rights

California Privacy Rights (CCPA / CPRA)

If You are a California resident, You have the following rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:

  • The right to know what personal information We collect, use, disclose, and (if applicable) sell or share about You.
  • The right to request deletion of Your personal information We have collected, subject to certain exceptions.
  • The right to correct inaccurate personal information that We maintain about You.
  • The right to opt out of the "sale" or "sharing" of Your personal information. We do not sell or share Your personal information as those terms are defined under California law.
  • The right to limit Our use and disclosure of any sensitive personal information We may process to that which is necessary to perform the Service.
  • The right to non-discrimination for exercising any of the rights described above.

To exercise any of these rights, contact Us at privacy@zapcopy.app. We may need to verify Your identity before responding.

European Privacy Rights (GDPR / UK GDPR)

If You are in the European Economic Area, the United Kingdom, or Switzerland, You have the right to:

  • Access Your personal data
  • Rectify inaccurate data
  • Erase Your data ("right to be forgotten")
  • Restrict processing
  • Data portability
  • Object to processing
  • Lodge a complaint with Your local data-protection authority

To exercise these rights, contact us at privacy@zapcopy.app.

Personal Data Breach Notification

In the event of a personal data breach affecting Your Personal Data, where required by applicable law We will notify the relevant supervisory authority and, where required, affected individuals. For users protected by the EU/UK GDPR, We will notify the relevant supervisory authority without undue delay and, where feasible, no later than 72 hours after We become aware of the breach, in accordance with Article 33 of the GDPR.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service gives You the ability to delete certain information about You from within the Service. You may update, amend, or delete Your information at any time by signing in to Your Account and visiting the account settings section. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

If a revision is material — for example, a change in the categories of Personal Data We collect or the purposes for which We use it — We will make reasonable efforts to provide more prominent notice (for example, by an in-app notification or email to the address associated with Your Account) at least 30 days before the change takes effect.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page (or, where a 30-day notice period applies under the preceding paragraph, on the effective date stated in that notice).

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Handle LLC

9300 Conroy Windermere Rd # 3306

Windermere, FL, 34786

Email: privacy@zapcopy.app

Website: https://zapcopy.app

© 2026 Handle LLC. All rights reserved.