Last updated: April 26, 2026
Please read these Terms carefully. Section 14 ("Binding Arbitration; Class Action Waiver") requires You to resolve most disputes with Us through individual binding arbitration, not in court, and waives Your right to participate in class actions or jury trials. By using ZapCopy You agree to these Terms in full.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms of Service:
These are the Terms governing the use of this Service and the agreement that operates between You and the Company. These Terms set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms. If You disagree with any part of these Terms then You may not access the Service.
You represent that you are over the age of 13. The Company does not permit those under 13 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Please read Our Privacy Policy carefully before using Our Service.
The Service or some parts of the Service are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis (monthly), depending on the type of Subscription plan you select when purchasing the Subscription.
At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it.
You may cancel Your Subscription renewal through Your Apple App Store account settings. You will not receive a refund for the fees You already paid for Your current Subscription period and You will be able to access the Service until the end of Your current Subscription period.
In addition to Subscriptions, You may purchase Credit Packs which provide a one-time allocation of credits for use with the Service. Credits from Credit Packs are subject to the following terms:
All payments are processed through the Apple App Store. You shall provide Apple with accurate and complete billing information.
The Company, in its sole discretion and at any time, may modify the Subscription fees or Credit Pack pricing. Any Subscription fee change will become effective at the end of the then-current Subscription period.
The Company will provide You with reasonable prior notice of any change in Subscription fees to give You an opportunity to terminate Your Subscription before such change becomes effective.
Except when required by law, paid Subscription fees and Credit Pack purchases are non-refundable, including for partial use of a Subscription period or unused credits. Refund requests are subject to Apple's refund policy and may be considered on a case-by-case basis.
When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.
Our Service allows You to process Content (images, videos, documents) to extract text. You are responsible for the Content that You process through the Service, including its legality, reliability, and appropriateness.
You retain all of Your rights to any Content You process through the Service. You are responsible for protecting those rights.
By submitting Content to the Service, You grant the Company a limited, non-exclusive, worldwide, royalty-free, sublicensable license to host, store, transmit, reproduce, modify (including by reformatting and creating derivative outputs such as extracted text), and process Your Content solely for the purposes of (a) operating, providing, securing, and improving the Service for You, (b) routing Content to the third-party cloud and AI service providers used by the Service to perform text extraction and related processing on Our behalf, and (c) complying with applicable law. This license terminates when You or We delete the relevant Content from the Service, except to the extent We are required to retain it by law or as needed to enforce these Terms.
You may not use the Service to process Content that:
The Company reserves the right to terminate Your access if You violate these content restrictions.
Important: ZapCopy uses optical character recognition (OCR) and artificial-intelligence/machine-learning technologies (including third-party large language and vision models) to extract, transcribe, translate, summarize, and otherwise process text from images and video. While We strive for high accuracy, We do not guarantee that any output is complete, accurate, or free of error. AI-driven systems can produce results that are mistaken, incomplete, fabricated, or misleading — including, in some cases, plausible-sounding text that does not appear in Your input ("hallucinations"). You are solely responsible for reviewing, verifying, and validating all extracted or generated text before relying on it. You must not rely on outputs of the Service for medical, legal, financial, safety-critical, or other consequential decisions without independent verification by a qualified professional. The Company expressly disclaims liability for any decision, action, or omission taken in reliance on Service outputs to the maximum extent permitted by applicable law.
From time to time, the Company may make beta, preview, alpha, or experimental features ("Beta Features") available to some or all users. Beta Features are provided "AS IS" and "AS AVAILABLE", may contain bugs or errors, may be modified or removed without notice, and are not subject to any service-level commitments. Your use of Beta Features is at Your sole risk and is subject to any additional terms presented to You at the time the Beta Features are made available.
The Service and its original content (excluding Content provided by You), features and functionality are and will remain the exclusive property of the Company and its licensors.
The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
To the maximum extent permitted by applicable law, You agree to defend, indemnify, and hold harmless the Company, its Affiliates, and their respective officers, directors, employees, contractors, agents, licensors, and suppliers (the "Indemnified Parties") from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to reasonable attorneys' fees) arising from or relating to:
The Company reserves the right, at Your expense, to assume the exclusive defense and control of any matter for which You are required to indemnify Us, in which case You will cooperate with the Company in asserting any available defenses.
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms.
Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service or delete Your account through the app settings.
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service in the twelve (12) months preceding the event giving rise to the liability or 100 USD, whichever is greater (and 100 USD if You haven't purchased anything through the Service).
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, or any output generated by the Service), even if the Company or any supplier has been advised of the possibility of such damages.
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice.
Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free.
The Company will not be liable for any failure or delay in performance under these Terms to the extent caused by circumstances beyond its reasonable control, including without limitation acts of God, natural disasters, fire, flood, earthquake, pandemic or other public-health emergency, war, terrorism, civil unrest, governmental action, labor disputes, internet or telecommunications outages, failures or degradations of third-party cloud, infrastructure, or AI service providers, or any other event of force majeure.
The laws of the State of Florida, United States, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
Before commencing any formal proceeding against the Company, You agree to first send a written "Notice of Dispute" to the Company at legal@zapcopy.app describing the nature and basis of the claim and the relief sought. The Company and You agree to attempt in good faith to resolve the dispute informally for a period of at least thirty (30) days from receipt of the Notice of Dispute (the "Notice and Cure Period"). Neither party may commence an arbitration or other formal proceeding until the Notice and Cure Period has expired without resolution.
Except as set forth in Section 14.4 below, You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or the relationship between You and the Company (each a "Dispute") that is not resolved during the Notice and Cure Period shall be resolved exclusively through final and binding individual arbitration administered by JAMS pursuant to JAMS' then-current Streamlined Arbitration Rules and Procedures (or, where applicable, the JAMS Comprehensive Arbitration Rules and Procedures). The arbitration shall be conducted in English by a single arbitrator. The seat of arbitration shall be Orange County, Florida; however, You may elect to attend any hearing remotely or in the U.S. county where You reside.
The Federal Arbitration Act (9 U.S.C. §§ 1 et seq.) governs the interpretation and enforcement of this arbitration agreement.
You and the Company agree that each may bring claims against the other only in Your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. Both parties waive any right to a jury trial. If a court or arbitrator determines that this class action waiver is unenforceable for a particular Dispute, that Dispute (and only that Dispute) shall be severed from any arbitration and brought in a court of competent jurisdiction located in Orange County, Florida.
Notwithstanding the foregoing, either party may (a) bring an individual action in small-claims court for Disputes within that court's jurisdiction; (b) seek injunctive or other equitable relief in any court of competent jurisdiction to prevent or stop the actual or threatened infringement, misappropriation, or violation of intellectual-property rights, confidentiality obligations, or unauthorized use of the Service; and (c) raise any claim or defense that cannot, as a matter of law, be subject to a pre-dispute arbitration agreement.
To the maximum extent permitted by applicable law, any Dispute, claim, or cause of action arising out of or related to these Terms or the Service must be commenced within one (1) year after the cause of action accrues; otherwise, such cause of action is permanently barred.
If any portion of this Section 14 (other than the class-action waiver) is found unenforceable, the remainder of Section 14 shall remain in full force and effect. If the class-action waiver in Section 14.3 is found unenforceable as to a particular Dispute, that Dispute shall be severed and litigated in court as described above, but the rest of Section 14 will continue to apply to all other Disputes.
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in. Nothing in these Terms (including Section 14) shall affect Your mandatory consumer-protection rights to the extent such rights cannot be waived under applicable law.
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
The Service is made available through the Apple App Store. The following provisions apply to Your use of the Service to the extent it is downloaded from or operated through Apple's platforms:
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Service.
If you have any questions about these Terms, You can contact us:
Handle LLC
9300 Conroy Windermere Rd # 3306
Windermere, FL, 34786
Email: contact@zapcopy.app
Legal notices: legal@zapcopy.app
Website: https://zapcopy.app